Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q:why is your price so low?
A:because we are a big wholesaler,and we get the items from the factories directly.so we have save a lof of middle person fees.so we will offer you the lowest price but with good quality.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.


Q:Do you do wholesale?
A:yes, we do.and welcome the wholesaler.if you do wholesale, we will give you the lowest price.whatever the item price or shipping cost, we will do the best deal with you.


Q:are you a trust seller?
A:yeah, it is a good question.We are a large trustworthy jewellery wholesaler who have a big jewellery stock,so we could guarantee the high quality jewellery.and i have 4 years of business experience on ebay and amazon sit.so Please trust me completely. i KNOW WIN YOUR TRUST, THEN,WIN MY SUCCESS.


Q:when will you send the items to me after winning?
A:we will arrange the shipment for you within 3 days.we know, the earlier ,the better.so the earlier you pay, the ealier you get the orders.thanks


Q:will you give me a VIP price if i buy from you again?
A:surely..if you buy items from me in second time,we will give you a VIP price for relationship.extra fees deduct will do. ebjoy your shopping.and if you introduce your friends to buy from me, i will give you the disocunt too for your own order again.thanks.


Q:how to ship the items to me?

we will arrange the shipment to you by the following ways: 1,air mail -Usually it takes about 7-20 days to arrive 2,EMS -whch is a very fast and safe way for shipment.Usually it takes about 5-7 days to arrive. They are all internatinal shipping ways for your choice. ATTENTION: 1,i will only send the confirmed shipping address from your account.if there is a difference with your shipping address,please make a note in the payment instruction. 2,If you live in the country which EMS can't arrive,but you still want to get the express mail service.I will offer you another intenational express shipping method,but another shipping fees will be added.I will let you know then clearly. Thanks for your cooperation.


Q:what kind of payment way do you accept?
A:frankly,we do prefer credit card payment ways to accept the payments from buyers.It is a very safe and fast online payment way for seller and buyer. additionally, if you want to use the other ways like western union,bank wire transfer, please contact me within 1-2 days after you win the auction. Thanks for your looking.If you do western union,another 3% discount will do/


Q:do you have a promote period for shopping?
A:yes, we do have, if there is a traditional festival to spend while you buying(for example:christmas,valentine's day,etc).we will give you the promotional price surely.or a free gift will be sent with the item you win.

Q:can i link with your sit?
A:yes,we can link with your store or websit if you send me the application.after you add our sit link into your websit home page,i will add yours too.thanks.

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